Now what the hell did they think was gonna happen when they shipped defective drives? Did they really think people wouldn’t notice their bytes vanishing into the ether and their drives dropping off the bus?
Damn that sucks, I have one of those extreme 4tb drives. I’ve had it for more than a year with no problems tho. It’s such an awesome form factor for such a large drive. I have three partitions on it. One FAT32 for music that I can play on my phone and the other two are ext4 with movies and TV for the Raspberry Pi. On a related note, why the fuck can’t android recognize an external ext4 drive. Like the entire internal file structure is ext4.
It’s a statement of fact. A casual consumer deletes a file, and then thinks that the computer lost their file. You can look at any series of IT complaints and the most common resolution is “user education.” So if there is indeed a class-action lawsuit, then during discovery they will need to produce data that shows that these specific drives have some sort of defect or obvious issue that is out of the norm for other drives. I’d like to see that data.
Then look at this thread, everything you’re asking for is already linked in this thread. The original complaint, the first time Ars wrote about it a year ago, the reddit threads discussing it, everything.
If you had bothered to read instead of demand it being spoon fed to you, maybe you’d already realize it’s not about consumers “losing a file” its about read/write errors and total failure of drives up to and including wholesale loss of all data. It’s specifically about SSDs and how these drives aren’t living up to expected read/write cycles as advertised. Also, SanDisk/WD already released a patch that was supposed to fix things in many of these drives, and the patch seems to have not changed any error-causing-behavior. (The fact that they released a patch speaks to this being bigger than a consumer “losing a file.”)
Oh, and if you’re smart enough to be checking the read/write errors you encounter on a drive, you’re probably not just a “tech-illiterate consumer.” Did you forget a large number of casual hobbyists in the technology space actually do such work for a living?
So your “statement of fact” makes you look illiterate because you couldn’t be fucked to read all that in this thread.
There is no data. There are anecdotes about people claiming high read/write errors etc. But I don’t see data. A million Hot Saucerman’s complaining about their consumer electronics isn’t data. Is there a graph aggregating SMART statistics across multiple drives from multiple batches over time? Is there a comparison of those statistics to usage, and generally accepted Industry SSD read/write rates?
Where is it? It certainly wasn’t in the articles and it certainly wasn’t posted anywhere on Lemmy.
So it went from “consumers don’t know any better” to “if consumers haven’t aggregated all this data to prove it, it means they’re dumb.” That’s a big fuckin leap, you know, to go from “it’s because they lost a file and are too dumb to understand” to numerous people reporting failures of their drives, to where they are unmountable, and it’s their fault for not collating all the data first. One might even call it “moving goalposts.” I doubt people who are busy worrying about lost data have the time to be organizing a nationwide call to data harvesting for this.
For someone who ostensibly hates capitalism or something, you sure have a funny way of showing it by defending corporate malfeasance by claiming consumer stupidity. Which once again is elitist, and hypocritical coming from you, specifically. Maybe try practicing what you preach.
Projecting? You only know of me what you’ve seen in a few threads, and I only know of you what I’ve seen in a few threads. What I saw was a guy acting like an arrogant prick, even when people were polite and agreed with them. You’ve continued this arrogance and acting like you know better than anyone else in every thread you’ve popped up in. You’re an elitist, yet you preach not using “classist” speech. I don’t know if you’re projecting, you’re a troll, or if you’re just a very sad broken person who can’t be fucked to be nice, but I just know you’ve rubbed me the fucking wrong way after I was super polite to you after a misunderstanding. An unwillingness to give basic human decency and politeness in return makes me think you’re a raging asshole, and any time I find you popping up in threads being an asshole I’m gonna dump on your ridiculous fucking takes.
I just asked for data to support a claim made in an article, and apparently that was crossing the Rubicon for you. I really haven no idea what you are on about.
Seagate is fine. They had some notoriously bad models, but on average, they’re pretty similar to WD, at least in the HDD space.
For SSDs, the more important thing is that NAND tech, not the label on the device, and the same brand can carry high quality and low quality NAND chips.
Check the model number. We bought ours from Costco as well, so I checked ours based off the article Ars Technica published last week. Our SDDs were older.
I guess mine is old too; SDSSDE50-1T00. The Support page for the disconnect issue lists it as unaffected and no firmware updates available.
It’s getting difficult to trust these companies though. The entire line of Samsung Evo 870 500GB drives I bought at work are failing early, I just passed 11/20 Dead or Dying. Then I bought some Western Digital Blue drives as a replacement that had 65K reviews on Amazon only to find out they might also be lemons. Quality Control has gone to shit.
It’s worse than that, the computer will still see 15GB, however when you fill it beyond 9GB everything will turn to shit and get corrupted. The idea being that this won’t happen until some time after the purchase, making it harder to return.
HDD manufacturers use GB, which is a metric measurement, because its better for marketing while computers use GiB, which is a binary measurement. So people think they’re buying 15GiB but in reality they’re buying 13.5GiB marketed as 15GB
And then you have to put a filesystem on it, which has its own metadata – file attributes and folder/file names and so on. If you use NTFS you lose at least 12.5% to the metadata so now you’re down to 11.8 GiB. 😛
As an amusing side note, I once came across a joke compression program that could compress any data down to zero bytes. It did this by creating directories filled with zero-sized files whose filenames contained the actual data of the file in question.
If you right-clicked on the folder and asked the OS how big it was, it'd report 0 bytes. But of course all that data still had to be stored somewhere, in the metadata of the filesystem.
That’s part of why I use du on Linux instead of df/ls -l to figure out file/directory/partition usage. The former figures out actual size on disk, whereas the latter ignores metadata like the list of files in the directory.
That’s not the only issue. Some flash drives have been found to completely misrepresent their sizes. There was something of an epidemic of them a few years ago, so much so that people started testing their drives after purchase (with tools eg Fight Flash Fraud). You could fill up the drive, then it would just completely fail as it did not actually have the storage capacity advertised.
Suffice it to say, the data storage industry isn’t without its own brand of shady practices.
The next level is that some flash drives reserve some of the space as a hot failover as memory cells die. Some have this separate from the advertised memory capacity, whereas others may report the total memory on the device even if it’s not available for direct use by the user.
So a double whammy of GB vs GiB and reserve flash memory to keep the drive going as cells die.
We abandoned using SanDisk after WD merged the G-DRIVE into them. This particular model we've seen like half a dozen fail over 6 months as well as 3 failures from their 22TB HDD Pro series which is what replaced G-DRIVE. Their quality has really plummeted.
The complaint is seeking class-action certification on behalf of people who bought a 500GB, 1TB, 2TB, or 4TB SanDisk Extreme Pro, SanDisk Extreme, or Western Digital My Passport SSD that was “designed, manufactured, distributed, promoted and/or sold” since January 2023.
Looks like this is for people who’ve purchased the drives since January 2023. So does it not affect people from before?
I wonder if that suggests that hardware made prior to that data doesn’t suffer from the same flaws? Or if it’s just an arbitrary cut off they decided on for the affected customers they would include in the lawsuit.
I’ve used so many of their memory cards, flash drives, not much in the way of SSDs. I’ve had only one fail on me, that I can remember. I don’t want to say it’s not happening. But I also wonder how many fakes ppl received, damaging SD’s name. Either way, aside from this latest spat, they’ve made pretty good products. There was another period years ago I felt they dropped the ball, can’t remember why, but otherwise generally good.
Same here. I’ve only stopped using their stuff when it was already too small for me. Their CruzerBlade flash drives are my favorite flash drives thanks to their fast random access. I installed Linux Mint on 1 of them and it runs fairly well. Much faster than HDD unless you’re doing large file transfers. Obviously this greatly limits their lifespan, flash drives can’t handle so many writes.
I just replaced a SanDisk MicroSD card in my phone for Samsung one, and I regret it. Moving many small files is noticeably slower.
On the other hand there’s Philips. Sequential I/O gave me better results than the SanDisk drive, but that thing isn’t even useful as installation disk. That thing is just awfully slow. How they managed to make a flash drive slower than DVD, I don’t understand. But hopefully it’s just faulty unit that I have.
I have used SanDisk cards for years, without issue. They are a huge manufacturer of flash memory, which is why their prices were always good. It is certainly possible and even probable that the quality has gone down. All kinds of companies lower their product's quality and reliability to make them cheaper to increase profits.
Yup, they’ve been the reliable, fast brand for me for SD cards for years. I’m not going to buy their SSDs, but I’ll buy their SD cards any day of the week.
I had many USB drives and SD cards from them, one actually died after 5 years in my phone and it’s not actually fully dead. My Pi runs from them, no problems there.
I’ve never had a problem with Kingston, been using the same 1GB drive for over 15 years now and still works perfectly as my live Linux setup. Bought another 64GB one few years back as well.
I also have an over 10 years old Seagate (I guess Samsung now?) 500GB HDD that has been through a couple enclosures but still works perfectly.
Damn, I have one of these that I use a lot for work, it’s been pretty reliable so far, but this makes me think I should get something else to replace it…
Same here – had one at a previous job and thought it was great. Got another one for my current job, and just bought another one for my Dad. I think the takeaway here is what we’ve always known though, which is to never trust your storage solutions. As long as there’s multiple copies, I think it’s okay to continue using them.
I have one as well. Did the firmware update a few months ago when it would periodically just start skipping or stop responding (I have my music collection on it). Haven’t had an issue since.
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