Amazon Prime Video is able to remove a video from your library after purchase.

We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

seitanic,
@seitanic@lemmy.sdf.org avatar

This is why if they don’t let me download it, then I don’t pay for it.

strawberry,
@strawberry@artemis.camp avatar

download in a non proprietary format

Spotify let's you download, but that doesn't mean shit, because its unplayable without a premium subscription

ShittyBeatlesFCPres,

That’s why I stopped using streaming services and started robbing studio executives and using the proceeds to buy physical media from the dude parked in front of the FastTax.

MaxVoltage,

god this is so Lemmy Rage bait

Lordgeoffery,
@Lordgeoffery@lemmy.world avatar

Ur post is lemmy rage bait lol

egeres,
@egeres@lemmy.world avatar

And they reimburse you that money with a gift card? Is that even legal?

Ignisnex,
@Ignisnex@lemmy.world avatar

Basically in store credit, and it’s totally legal

egeres,
@egeres@lemmy.world avatar

🤦🏻‍♂️ * inhales deeply *

jordanlund,
@jordanlund@lemmy.world avatar

Another reason physical > digital.

Donner cut is still right there on my shelf. If Amazon wants to take it, they can TRY. Good luck!

athos77,

This is why I don't 'buy' media from online services. You are depending on:

  • The service continuing to have the rights to the item
  • You continuing to be a member of the service
  • The service continuing to exist
  • You having the software or sometimes the hardware to access the service

Eff all that stuff ....

seitanic,
@seitanic@lemmy.sdf.org avatar

I have to be able to download it, and it has to be in an open format.

mechoman444,

Arrrr maty!

A2PKXG,
@A2PKXG@feddit.de avatar

Ianal, but I assume they might get into trouble for the use of words like buy and own, if this is how they treat the purchases.

Car,

You’ll buy a limited license to access content (Top Gun) which is owned by a publishing entity (Paramount) and which will be served through an intermediary (Amazon Prime Video) and delivered from a content network (Akamai) and you’ll like it!

hihellobyeoh,

Amazon has made I harder and harder to download the raw audio files of music purchases, at this point I have to download it on my PC only to get the files on my disk, if I have a phone they have even managed to identify when you are using desktop mode on your browser and still tells you to download Amazon music.

teamevil,

This is just absurd. Often times we are paying just as much as a physical copy and now Amazon can just randomly decide to remove that content? Sounds like theft to me

histic,

as much as I would love to blame it on Amazon it’s not their fault they don’t own the rights they are at the mercy of whoever does

ghterve,

Then they shouldn’t “sell” it.

atrielienz, (edited )

If they didn’t someone else would. Literally every single copy of paid media that is for sale works like this. You likely don’t know that because with physical media they’re not likely to come into your home and take back the DVD or CD you bought from Tower Records before they company folded. But you still don’t own that music or that movie. You own the right to enjoy it for the life of the media through which you purchased it. You don’t have the right to demand another Taylor Swift CD because you scratched yours. If you should decide to make a backup copy, that’s legal. But I didn’t endure the entirety of the 90’s with the FBI threatening me every five minutes every single time I watched a DVD or VHS tapes just so you could claim that companies shouldn’t sell media the way they have always sold media. The medium is different and therefore they can retroactively go in and take it back but the terms are basically the same.

Stream a movie to a crowd without the proper licensing and see if the media company who owns it or the FBI get to you first.

If your country doesn’t have an FBI it likely has an agency that handles this similarly and I’m happy to Google that agency and the terms under which they would seek any kind of arbitration or damages.

atrielienz,

youtu.be/OzLmkAEpV2s?si=KkpWRirLgV6GOOyR

ILikeBoobies,

They always can; when they aren’t able to distribute anymore then they can’t distribute it

FattestMattest,

They really shouldn’t be allowed to “sell” it but the same thing would happen if you bought something on Apple that Apple loses the rights to.

atrielienz,

It is not their fault you don’t understand fundamentally what you are purchasing. When you buy media (digital or physical) you are purchasing a license to enjoy that media indefinitely. However that license has limitations. For the consumer or the company selling the license. The company that actually owns the media is the one at fault. But everyone is mad at Amazon (or Apple, or Microsoft, or Google), instead of record labels or movie studios. The only reason a movie company won’t come into your home and take back that copy of Shrek you bought from Tower Records back in the day is because it’s cost prohibitive. They can legally do so though.

youtu.be/OzLmkAEpV2s?si=KkpWRirLgV6GOOyR

PixxlMan, (edited )

You expect them to keep playing you videos they can no longer legally license to you? I’m not saying that the state of things where this can happen are fine though.

gun,
@gun@lemmy.ml avatar

No, I think they expected that if they bought an item, they own it now, and none of this “legal license” mumbo jumbo would be relevant

histic,

maybe you should read the TOS then

TranscendentalEmpire,

TOS agreements aren’t to protect the consumer, they exist to protect the service provider and can be changed by the service provider at any point.

gun,
@gun@lemmy.ml avatar

Yeah, because I’m sure every consumer will read section 4-i of the Amazon prime video terms of service

TranscendentalEmpire,

Well what do you expect when services market themselves and charge people like they’re selling them a product?

This is an intentional ploy for service providers to suggest to their customers that they are purchasing a product, not access to a product.

Imo service providers have way too much leeway with how the operate and present their services. They want the mode of profit of the production industry without all the regulation.

MaxVoltage,

actually that seems fair. they gave you an extra 5

if steam refunded all my games i would be so happy

reverendsteveii,

If I take something from your home and then leave you what I’ve decided unilaterally is fair compensation for it, and you know nothing of the transaction until after it has happened, would that seem fair to you? Asking because I’m pretty confident you have a refrigerator and I know for sure that I’ve got a crisp, fresh one dollar bill.

CosmicCleric,
@CosmicCleric@lemmy.world avatar

leave you what I’ve decided unilaterally is fair compensation for it,

I don’t think that’s a fair assumption.

In your hypothetical I believe you would get refunded the price you purchased for each game.

Though really what I think would happen would be just the Steam DRM would be removed from all games and you’d have an opportunity to download the ones you own.

reverendsteveii,

It’s that they didn’t ask. That’s the important part here. Amazon negotiated both sides of this “agreement”, decided that they were treating themselves fairly, agreed with themselves and then executed the transaction.

CosmicCleric,
@CosmicCleric@lemmy.world avatar

It’s that they didn’t ask. That’s the important part here. Amazon negotiated both sides of this “agreement”

Yeah but we were talking about Steam, not Amazon.

At least that’s what I was replying to, and when you replied to my reply, I thought you too were talking about Steam.

reverendsteveii,

actually that seems fair. they gave you an extra 5

was the part I was responding to in the OP, and when you engaged about the unilateral compensation decision I assumed that’s what you were talking about.

CosmicCleric,
@CosmicCleric@lemmy.world avatar

if steam refunded all my games i would be so happy

What I was responding back about.

A_Random_Idiot,

Further proof why digital goods are bullshit, and are never really yours, despite spending full price on it.

Zellith,

Google video can also remove movies and tv shows from your library. I believe they give you 5 years before they claim its okay to remove them.

FartsWithAnAccent,
@FartsWithAnAccent@lemmy.world avatar

Yarrr, that be some bullshit matey!

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