I get that it technically is true but it’s dismissive and misses the issue that a device you drop several hundred dollars on, made by a massive company, and with successful competitors to benchmark against doesn’t have a cohesive UI option out of the box and I expect that it shouldn’t be up to the customer to need to figure out how to fix such a glaring omission out of the box.
(I haven’t heard of Playnite until that comment mentioned it so I can’t comment on its effectiveness)
I totally get that it’s a glass half full/empty difference though. (“why should I need to compensate for a massive company’s lack of care?” vs. “oh this fix is quick and good enough for me!”)