There’s an interesting issue here that shows Linux support is a cultural thing, not a business thing.
They’ve presented it as “it doesn’t make sense to financially support Linux due to low player count.” But they don’t need to provide official support, they just need to tick a box and say “yeah, we don’t support this, do it at your own risk.”
From a purely financial point of view, Linux support is almost free. If you release your game, a bunch of developers off of your payroll will just add Linux support. You don’t even need to give them technical support because they use an unsupported platform.
To use business lingo, blocking Linux support is just leaving money on the table.
But I think a lot of companies feel like they have to have full control of everything. That everything they do most be fully supported and approved by them. That they are scared of letting the community take charge of things because it might tarnish your brand or whatever.
They are worried that there’ll be graphical bugs or something and that’ll make Fornight look bad, so it’s better for their brand image to just block everything they don’t have control over.
It’s a worrying pattern I’ve seen in a few places, including Mozilla of all things.
… Or maybe it’s just that Epic are too stubborn to accept help and contributions from anyone else, especially their “enemies”.
I have been wondering why they don’t just take Heroic launcher and add a skin around it to make an “official” launcher. It’s probably just because they are too prideful to support anything open source or Valve. They think that they need to make their own thing, rather than using existing code.
Sorry for the rambling post, but I think this situation is more due to an unhealthy company culture than “lol 2% market share” as they present it.