How is a company like Reddit “not profitable” yet?

Beyond spez (and the fact that he is a greedy little pig boy), I’m curious about the corporate dynamics that prevent a company like Reddit from being profitable. From an outside perspective, they make hundreds of millions per year via advertising, their product is a relatively simple (compared to industries that need a lot of capital to build their product), and their content is created and moderated for free by users. Could any offer some insights or educated guesses? Additionally, I’m curious how this all ties into the larger culture of Silicon Valley tech companies in the 2010s.

Aux,

Ok, commenters here don't understand how businesses work. So, let me explain it real quick.

If a company doesn't trade publicly, then making profit doesn't make any sense. Companies must pay taxes from profits, so if you make any profit, you will lose money.

Small example with made up numbers (as taxes are different in different countries). Your company makes £100 in profit in year X. Corporate tax is 10%. That means that you have to give £10 to the tax man and you're left with £90 instead of £100. You just wasted £10 for no reason.

So what do you do instead? There are multiple options to get rid of profit and turn your hard earned £100 into something useful. And usually multiple things are done throughout the year. You can pay dividends to your private investors and yourself. You can invest money back into business and buy something useful like a new coffee machine, a laptop, some patents, etc. You can pay bonuses to your workers. And there are many other things to do.

Now you might ask why do taxes work this way? It's actually a genius solution to an old problem no one has experienced in centuries - money hoarding. Current tax system forces companies to reinvest money into economy one way or another through natural greed of their owners. Because otherwise they would just hoard money and destroy the economy.

And here's some fun trivia: if you own a private company and you have profit - you're dumb. Well, it's not fun actually, you should hire a professional accountant who will help you out.

kwot,

That's pretty insightful. Kinda knew that businesses don't want to post profits but never really knew their reasonings or the implications. Thank you for spelling it out.

Kubenqpl,

Tbh it depends. Usually it is like you say, but it depends on the goals of the owner. Steam is private for years and they make profits. Also if you have smaller business and you treat it like your business, you just want to get sallary for what you do. "Dumb" is too strong word as it depends on your position and goals

Aux,

First of all, Steam being profitable doesn’t mean anything, because Steam is not a company. Company is Valve Corporation. Also please don’t confuse profit with revenue. Valve Corporation has a very high revenue, but their profit is not disclosed anywhere. I don’t live in the US, so I don’t know how to check what their tax man knows about them, but I don’t think they have much profit and pay much taxes.

Also if you actually have a small business, then you would know, that you don’t want salary or anything that incures taxes. You will buy yourself a car without VAT from company profit, you will fill it up with petrol from company profit, you will buy yourself new laptop from company profit, etc. But you’ll keep your salary as low as possible and you’ll avoid paying any taxes, including VAT. Everything that can bought through your company legally will be bought through your company and then some.

Kubenqpl,

It is stupid to buy something just to avoid taxes. If it helps you grow a business - sure. But not to avoid paying taxes. As I said it depends on your goal. If you want your business to grow, have the best seed round or in general company valuation - yeah, reinvest. But if it is business that you do to make a living, it is stupid to spend everything just to not pay taxes

Buffalox,

Wasting money is not a good way to avoid taxes.

huge_clock,

This is a bad explanation. Dividends are paid out of retained earnings. They are actually taxed TWICE and investing money into the business is a capitalized under GAAP not expensed.

The actual reason is that pre-IPO companies prioritize revenue growth while they are raising money over expense control. The idea is once their growth flatlines they can cut expenses while maintaining their revenue.

OutrageousUmpire,

It makes no sense to me. And more, with Reddit openly stating this I don’t know why anyone would buy into the IPO.

Gradually_Adjusting,
@Gradually_Adjusting@lemmy.world avatar

Nobody will. All this negative sentiment and suddenly turning toward musk ahead of IPO seems almost deliberate. Keep your head on a swivel with this one.

ritswd,

Software engineer here, of the kind who works for companies similar to Reddit.

I don’t know more than anyone else about their financials, and I can surely believe that Reddit has been wasteful in a lot of ways in the past financial climates, since they didn’t have to optimize for profitability. But I can tell this firsthand: people tend to drastically under-estimate how much constant innovation is required to get past bottleneck after bottleneck just to keep the lights on, on very high-scale services.

Reddit’s scale is humongous, so I can see how it would require hundreds of employees just to keep it up and going.

nomadjoanne,

This might be a stupid question, but how much waste (if any) is there typically in corporations like this? Useless HR cruft and the like.

ritswd,

Definitely not a stupid question, it’s a big topic, and there are people whose entire job is dedicated to removing that cruft as much as possible.

At a micro level, for instance if you only look at the people I directly know and work with, there’s actually little cruft at all. We sometimes get stupid wasteful mandates from execs, and they waste a bit of everybody’s time, but it’s rare, and typically very small amounts of time. Other than that, I can tell you what every single person is useful for, and I can’t think of a single person who isn’t pulling their weight.

But at a macro level is the hard part, and I don’t think anyone can really know. An organization can’t scale if it doesn’t get seriously decentralized. As a worker, you need to make bold decisions for yourself and the teams around you, without having to know what the hundreds of other teams are up to. That means I can’t tell you for sure that there isn’t another team far from mine (for instance, from an acquisition or something), who is doing 95% the same thing my team does, but that we don’t know about.

Execs are constantly trying to identify those possible collaborations and introduce relevant teams with each other, but even they can’t know what everybody is doing.

I worked at Apple for a while, and since it’s a very secretive company, they had a very odd way of embracing it completely, which I’ve never seen elsewhere. I worked part-time 3 months on a project, before finding out that a team under the same VP had already solved the problem years ago. I whined about how inefficient it is to my director and he basically told me that unlike other companies, at Apple it’s by design. Basically, they’d rather have duplicate efforts, in order to maintain the project secrecy for the goal of “surprising and delighting” customers, and also in order to find always new and innovative ways to solve problems if the new solution turns out to be better. (Mine definitely was not. 😂) Apple really has an unusual innovation culture in general, I liked some of it, but definitely not that part.

JesusTheCarpenter,

Thank you for such s measured response. Many developers would want to see any manager burn in hell as they tend to feel like they always know better. And while on a technical level that might be and if is true, on other levels a good manager can have a massive impact.

ritswd,

Sure! I think I used to be a bit more annoyed by managers in general, before I got myself in the crazy situation where I actually was an engineer manager myself for a few years! I went back to an IC role since, and I don’t miss it, but now I feel that while there are incompetent managers (and incompetent people in all positions), most are just doing their best. It’s a tough job, it’s made of a lot of navigating between one rock-and-a-hard-place situation to the next.

thebestaquaman,

On one level I definitely see the appeal of that way of innovating though. At the early stages of solving a problem, one solution might appear superior, but then unforseen problems come up further down the pipeline. Having completely disconnected groups work on the same problem in one way reduces the chances that everyone falls into the same trap.

In a sense, that's how we work in the scientific community: You have different, more or less disconnected research groups researching the same problems, and even when someone publishes a solution, another group may realise that they are on the track of a better solution that they can publish a year later. We still collaborate quite a lot, but a lot of what a research group does is quite disconnected from the rest of the world until someone publishes.

Anomander,
@Anomander@kbin.social avatar

I recall from past discussions on the site about its finances that theres a few major obstacles they hit;

Huge staffing costs. Not even necessarily bloat - though there is reportedly some of that - but just that they require a shitton of staff with expensive credentials to maintain and develop the site and its' backend. As the site grows, issues with code or algorithm or features require more and more resources to scale sustainably, so development snowballs similarly. It's expensive to maintain a stable of coders or developers capable of working in that scale. And not just code - their community or sales teams are also needing a lot of bodies and competitive compensation, especially up the food chain.

Hosting costs. As more and more of reddit's content is hosted in-house, their cost to deliver content has skyrocketed. There's very good business arguments to be made for keeping that content internally hosted, but those are all long-term payoff, while the costs of hosting are all much more immediate. In a prior conversation a former employee said that reddit's hosting costs have effectively kept pace with its growth in revenue.

Poor monetization, lack of vision, poor understanding of their own community.

Reddit launched without a monetization model, the plans was to build a VC darling and sell it so that monetization was someone else's problem. Now that the platform is trying to get cash positive, they've effectively failed to come up with a Plan A and gone for Plan B: ads. It's a particularly weak option, but a 'safe' fallback option used by shitty blogs and newsreels around the world. Reddit isn't offering particularly great value, it's not offering particularly great targeting, it's not even able to offer prominent placement or assured attention. Reddit is in a very poor position to sell ads when compared to Google or Facebook.

Reddit has struggled to make ads relevant, and has struggled to discover alternative revenue streams. The most major alternate revenue option has been awards / gold, but Reddit's commitment to that space has been half-assed at best, and resented or used toxically by the community at its worst. To the users or the outside world, we've never seen any attempts to make their niche more relevant to outsiders, or to make money from site users. Instead, they've waffled somewhat noncommittally in both spaces, while not excelling in either, or in walking a balance. I think it's safe to say from the Third Party Apps that there was huge willingness from Reddit's userbase to pay money in order to engage with the site in specific ways, and willingness to spend money on the community as a part of the community. Reddit never meaningfully figured out how to tap into the enthusiasm their own site inspired in its userbase.

Which I think is in large part because Reddit never really understood their own community. Reddit started with this wild anti-commercial, anti-adweb, mentality and attracted the technologically literate and internet-savvy demographic as it's core userbase, which went on to inform sitewide culture up to today. They launched a platform with anti-ad sentiment, attracted ad-opposed userbase demographics ... and then went ad-supported. This could have been something that reddit pitched successfully to the site at the time - they could have acknowledged that folks don't like ads and made a point of framing advertisers as entities choosing to support reddit and keep it free & functional - Reddit likes supporting "it's own". They could have facilitated and supported connections between advertisers and targeted communities in ways that bypass Reddit's hostility towards ads and appeals to advertisers. Instead they just started serving ads. Likewise with awards, premium, and similar: they could have done far more to play into the gamification and the willingness to support the platform - they just failed to. And today ... site Admin, Reddit Inc, have burned all of the community goodwill that could have made those programs successful by instead forcing corporate-feeling monetization and advertising upon the community.

More than wasting money directly, they've wasted opportunities and advantages. I think one huge long-term learning from Reddit's current struggle is the importance of soft skills and social acumen in managing a tech platform whose masthead product is its "communities" - they desperately needed people on staff who understood community and who understood their userbase's values and culture.

champion,

If there was a c/ThreadKillers community this deserves to be posted there

ochlo,
@ochlo@lemmy.world avatar

deleted_by_author

    •
    eduardm,
    @eduardm@lemmy.world avatar

    This is the simple, plain truth right here. There is no other way to "fix" the internet now. It's all infected with freemium and shitty subscription based services.

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