Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.
I worked at a book store, and the card readers processed everything as credit. Which is generally fine, since most folks’ debit cards can be run either way.
I had an old dude come up and pay with his debit card. When it didn’t ask for a pin, he started screaming at me about how I’d just illegally charged his credit card. I politely explained that it didn’t work that way and he just kept yelling. So I rudely explained that it didn’t work that way.
Dude, you think you inserted your debit card and that magically, our system somehow found out your credit card information and charged that instead?
People who work in food service or customer service: What’s the dumbest thing a customer ever insisted was “the law” or “illegal”?
Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.