Consumers should not have to fight with corporations that send erroneous bills. This whole situation is goddamn absurd and UPS should face some sort of fine for having this woman jump through hoops on this.
I can see that they are a bit caught in the middle here, but it seems insane that they can leave a package and send a COD bill later. That part is bonkers... doesn't COD stand for Cash on Delivery?
COVID social distance recommendations (although important and should still stand) has opened the doors to a lot of strange outcomes for delivery companies. Most of them seem to no longer require signature, despite packages being shipped as signatures required. By extension, it doesn’t really surprise me if they’ve changed Cash to Charge and sending bills after the fact :(
Someone was using my address for their brushing scam for awhile. I kept getting really cheaply made shit in the mail. Amazon finally helped me after a lot of work on my part and closed the scammers accounts.
The BBB also referenced the Amazon brushing scam, where companies would purchase products and have them sent to random customers so they can write verified reviews. But Nitu says what is happening to her is materially different.
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