I know it’s important to be vigilant against that form of uncritical-thinking-masquerading-as-unbiased-thinking, but please also consider that it’s hard to tell it apart from genuine interest and seeking to understand, especially in an online context. I don’t know the solution per se, because we have such limited views into each others’ worlds through text / social media. But I do know that if people can’t ask questions in one place, they will go elsewhere to find their answers.