Back in the day Discord’s advantage was that it provided a way for people to set up a voice communication server with push-to-talk without any technical knowledge and for free. I don’t know how they’re ahead of competition now… I don’t know what their killer features are.
I use it occasionally but there are a few problems that always drive me away . 1) I have muted all the servers but I still get occasional sound notifications and just cannot find any source for them, might be a bug 2) there is no global notification history. To me that seems like a must-have feature and I don’t know how people stand to use discord without it 3) ui feels very clunky. To me it seems like I spend way too much time navigating through the ui and searching for things. For example, scrolling through the servers and trying to remember which icon was which. Anyway, I would be interested in hearing why people do use it besides everybody being there.