I used to work with customers who didn’t want to share any specifics and asked questions in general. Which product is good? I’m looking for something really good quality, what would you recommend? Tell me which product is the best and tell me why.
While the questions are 100% valid, from the seller/support persons point of view is a huge pain in the ass. These types of people usually expect XY product training 101 for dummies or even a small essay on the topic as they usually don’t want to do their own research.
So where is my comment heading? Just a life pro tip, if you take one OP: give some specifics, share your requirement even on the most basic level. You will be more likely to get useful answers, as people on the internet most likely will not write you a multi-paragraph answer to touch all aspects of the topic.