In a March 10, 2017, Twitter thread that was promoting its original series Love, Netflix wrote, “Love is sharing a password.” The single tweet in the thread garnered more than 15,000 likes and more than 4,600 retweets.
in 2016 Netflix CEO Reed Hastings said that consumers sharing Netflix account information was “a positive thing.” Hastings explained at CES that people who share someone else’s Netflix account often go on to become paying subscribers themselves at a later date, CNET reported. “We love people sharing Netflix whether they’re two people on a couch or 10 people on a couch,” Hastings said. “That’s a positive thing, not a negative thing.”
I think people are surprised that the abilities of the service they signed up for have changed. Are you surprised people have a problem with Netflix simply having those terms of service?