Also, remember that Lemmy is a small open source project with only two or three full time devs and the rest being from community contributions. Lemmy is also entirely supported by user donations and an NLnet grant. I feel like too many people are coming here and basically expecting corporate level customer service and user experience just without the corporate enshitification, which is not a fair expectation for such a small and grassroots platform.
Lemmy is also very young and very much still in beta, it only started federating like two years ago. Keep that in mind as well.