Bethesda built up a fan base around a franchise that liked playing an immersive, story-oriented, highly-moddable game where the main character is kind of core to the story. They moved to a genre where xxPussySlayer69xx is jetpacking around, the story couldn’t matter much past the initial part of the game (since the point of the online portion is to have people replaying relatively-cheap-to-produce content), that couldn’t be modded much (to keep balance and players from cheating), and where the player’s character cannot matter much, because there are many player characters.
For real. I know every Fallout fan says this, but I don’t even need a new Fallout game-a remaster of new Vegas or even FO3 would be awesome. I know that’s not easy but it’s less work than designing a whole new game. Sometimes devs could save themselves a lot of trouble and aggravation if they listened to the fanbase instead of trying to tell us what we want