It’s a bit like developing a microwave meal and it turns out that it only really cooks in 2 minutes if you have an ultra powerful microwave then putting out a press release that says I know it says it’ll cook in 2 minutes on the packaging but unless you have a really powerful microwave add a few minutes to it.
The responsibility is still on the players to have reasonable expectations of the game depending on the hardware that they have.
Also it’s 100% my fault for pre-ordering the damn thing, I don’t know why I did that. But that’s on me because if I really wanted to I could have refunded it.