It’s just a problem that needs to be fixed and is rarely mentioned (if at all). Especially the unreliable elevators + escalators.
Additionally, many trams and busses here have narrow stairs to enter or a huge gap to the floor. Some bus drivers refuse to help people in wheelchairs, they will just claim the bus is too full so they don’t need to build the ramp. For the trams, there’s no way to get in with a wheelchair.
Ironically, these were meant to have enough space for at least one wheelchair. But the entrance is not friendly, for various reasons.
I have a mild disability and often can’t use the public transport because I struggle with stairs. Than I have to wait for a tram with a new model or walk around the city to a stop with no stairs.
They still build crossings like these and call it “modernized” …
For kids the biggest problem is that in a lot of vehicles the stop isn’t announced. And when the bus is (too) full they can’t see the monitors or out of the windows. (That’s a problem for all very short people I guess.)