otp, 6 months ago I had a job where I had to say customer’s names. Usually first name was fine, but maybe 1% of people hated it when you called them by it without asking, and some even hated being asked. So last name it was. Everything was fine. … until Mr. Butt showed up.
I had a job where I had to say customer’s names. Usually first name was fine, but maybe 1% of people hated it when you called them by it without asking, and some even hated being asked.
So last name it was.
Everything was fine.
… until Mr. Butt showed up.