My satellite TV (Sky TV … UK) subscription ended recently and they would not give me any sort of deal to sign a new contract, Come black Friday they a spamming me by email and every type of advert for great deals for NEW Customers only!
I called SKY to cancel and they offered me a better deal but we’re going to charge me an admin fee to sign a new contract, they wanted me to pay them to sign a contract with them!
I told them that it was not acceptable and cancel my service, having been put through to “my manager” they eventually waived the admin fee…
How has it come to this, I’m an easy customer, I am happy with the product, I’ll sign a contract if it’s a good deal, but they went out of their way to lose me