At the end of the day the squeaky wheel gets the grease. If you need help be proactive in asking for it. I can say with my team that I don’t have time to go around asking everyone if there are any issues, but I’ll make time for anyone that needs assistance to ensure they are unblocked. I also don’t want to micromanage people and annoy them when they are capable without my instruction.
It is hard to know how much information you have to give someone to do a task. Something that may seem obvious to me will require 30 minutes of discussion for some people while others like to go away and figure it out but will reach out if they are unsure about something.