The thing is, it’s not just me/Sony. There’s been several reports of similar sort of issues for wireless headphones in general.
And in comparison, there’s very little issues with wired, so my point still stands - wireless audio still has issues - I don’t care if it’s a fault with Bluetooth or an implementation bug on the headphones or the app or the OS, the point is, there are still issues that you may be unaware of when buying a wireless headphones, when there’s next to none with wired.
You’re quick to blame Sony, but if you can’t trust a reputable Japanese brand who’ve been making audio equipment for over 70 years now, who can you trust? Afterall, reviews are “biased” and can’t be trusted, so I guess it’s down to pure luck then, right? And even if you get lucky and think you’ve made a good buy, there’s no guarantee that something won’t break with a future update. For instance, here’s a thread where someone’s mic stopped working after a Windows update - turns out that the fault was with the Intel Bluetooth drivers, and downgrading the drivers or the update fixes it. Who wants to put up with this sort of nonsense when you’ve got a meeting or an interview to attend to, and suddenly you find your headphones no longer work because of a fricking update?
This sort of unreliability is precisely why many people prefer sticking to the tried and trusted wired headphones.