If you’re a publicly owned public transport operator and your driving force is NOT “how can we transport as many people as possible?” then why should you even exist?
And then if #DeutschlandTicket is imposed on you, your answer needs to be “ok, how do we find a way to transport these new customers?” not whine and complain about the existence of these extra passengers
@jon as any rail passenger in the UK will tell you, comfort has to be a vital part of the equation. a public transport company could maximise the number of people it transports by ripping all the seats out of its vehicles, but... if any is reading this, please don't