As a supervisor on the EMS firld side, I have always had lots of respect for dispatchers' ability to tell what is a malicious false, an accidental false, and a person unable to talk due to threat or illness. Also, I will get called by dispatch and asked if I want EMS to standby while law enforcement investigates or have law enforcement on standby while we investigate in some cases.
Accidentally calls are not some new thing. Apple watches dial 911 all the time while people exercise.
Android’s emergency call shortcut is flooding dispatchers with false calls (arstechnica.com)