The customer support case management system is separate from the Okta service itself and the incident only impacted customers with recent support cases, the company’s Chief Security Officer David Bradbury stressed in a blog post on Oct. 20. Impacted customers have been notified, he said.
This sounds super limited, but if past experiences tell me anything, we’re about to find out that every corporation that uses Okta has had their admin accounts compromised.
The irony is that an IdP (identity provider) with SAML-based Single-Sign On is supposed to be another line of defense alongside MFA. It’s like the security company you hired for your gated community hiring ex-cons!
If you’re using OKTA for MFA but still have something else as a reliable primary source of authentication, then it’s safer against one or the other being compromised.
If you’re using OKTA’s (or any one provider’s) services for primary login and MFA, then depending on the extent they get compromised, yeah: all eggs, one basket
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