0xamit,
@0xamit@infosec.exchange avatar

@jerry I have a policy question - Someone just commented something racist and stupid to one of my toots. I reported him to his instance (he isn't of infosec.exchange. Then, I browsed his profile and noticed that all of it is just racist, vile, and hateful trolling, almost 100% of his toots, many of them are to users of infosec.exchange. What is the right policy for this? Genuinely curious - would you block such user a-priori from continuously trolling users on this server or leave it as an individual decision for users to block that person individually? I am genuinely curious and I am in no way being judgemental

jerry,
@jerry@infosec.exchange avatar

@0xamit I got your report and after looking at the timeline, I suspended them from the server. There’s a not so fine line between expressing an opinion that others disagree with and being a troll, harassing people, and so on. The former should be blocked by individual people; the latter is full suspend.

I also look to see if the instance took action after a few days before reaching out to see if they are happy with that sort of behavior.

0xamit,
@0xamit@infosec.exchange avatar

@jerry
I 100% agree with your approach. Another thing which makes me prefer Mastodon to all of the other alternatives.
About the report - I thought that it goes to his server... I guess I got it wrong?

Thanks for your candid answer! I appreciate everything you do.

jerry,
@jerry@infosec.exchange avatar

@0xamit it goes to moderators at both your server and their server.

0xamit,
@0xamit@infosec.exchange avatar

@jerry thanks for clarifying

jerry,
@jerry@infosec.exchange avatar

@0xamit sure thing. I should note that there is an option for the report to not go to the remote instance. That’s usually helpful when you’re reporting someone on a single user instance or where the person reported is a moderator or admin of the remote instance.

corry,
@corry@sharpletters.net avatar

@jerry @0xamit it only goes to their server optionally right? Always local, maybe remote?

jerry,
@jerry@infosec.exchange avatar

@corry @0xamit that’s right. There is an option to not send to the remote instance

mek2600,
@mek2600@infosec.exchange avatar

@jerry @0xamit Thank you both for your roles in taking out the trash.

thebeehammer,
@thebeehammer@infosec.exchange avatar

@jerry @0xamit I’m so happy to donate to this instance because Jerry and the mod team think about this kind of thing in depth. Thanks, team!

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