Seems pretty reasonable to trust your translator and then want a refund when you haven’t worn the outfit yet. Not sure how this is as bad as everyone is making out. Is it because she got a refund in spite of them not wanting to give it? Why should she give a fuck about their policies if it’s going to cost her a grand and a half? None of this seems unreasonable and the one valid piece of criticism (being able to resell it) is judging someone for what they didn’t do which is usually a bad idea.