Yeah unfortunately the slots are extremely limited this time, apparently the only allow 200 visitors per hour slot so I have many friends who also failed to get a pass. Didn’t get to visit them myself. I have some friends who signed up as volunteers though so did hear them sharing about the experience.
Imo they did suffer a bit from some bad planning and communication. They were planning to visit Penang much earlier but was delayed, while the delay was not their fault the subsequent communications were not really done well, many people were unaware of their latest schedule and by the time we got to know about their visit most of the slots were already been taken up by those who got the news earlier. Quite unfair like this la haha.
Sorry that you didn’t get to visit them this time. Maybe next time (hopefully with better management haha!)