@dschier@bookstodon I read this book when I worked in IT at a manufacturing company. The argument is there are a few machines or processes or people that limit your overall throughput, and you need to concentrate on optimizing those first. Same mindset as TQM but for throughput instead of quality.
Manufacturing is ahead of tech in this sort of thing. In any IT department there is probably one person who is the limiting constraint because everyone comes to them with problems.