CEO Replaces 90% Of Customer Support Staff With AI Chatbot, Internet Angry (www.ndtv.com)
Attributing the decision to prioritising profitability, Dukaan CEO Suumit Shah said customer support costs reduced by 85 per cent.
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Attributing the decision to prioritising profitability, Dukaan CEO Suumit Shah said customer support costs reduced by 85 per cent.