I love all this consumer blaming. “Samsung put 512GB on the side of the box, but these DUMB AVERAGE CONSUMERS are freaking out because their phone says 470GiB! They’re so dumb to whine about that! Why didn’t they learn about decimal versus binary storage measurements HUR HUR HUR!”
Then they can conveniently ignore that Samsung is still eating up a bunch of device storage. Criticizing Samsung means making less money.
This should be easy. The label on the side of any computer should be the user accessible storage. Done. If your product’s system files take up 20GB, then you can’t advertise to the user that they have 512GB.