In 2015 Google said “With Google Photos, you can now back up and store unlimited high-quality photos and videos for free”. This is no longer true, even considering their vague corporate speak promise of “unlimited high-quality”. By Google’s own wording within the Google Photos app the options are “Original quality” or “Storage Saver”. There is no high-quality unlimited option.
But it’s not even about explicit promises. It’s about the constant erosion of user trust. Having to read into the details and interpret marketing vs legal speak does nothing to alleviate that Google has done this to themselves.